Public Contact Coordinator

1 month ago


Colchester, Essex, United Kingdom Essex Police and Kent Police Full time

Essex Police and Kent Police are seeking a Public Contact Coordinator to join their team. This exciting opportunity offers a competitive salary of £25,000 - £30,000 per annum, depending on experience, and a comprehensive benefits package.

The successful candidate will be responsible for coordinating public contact services, responding to non-emergency calls, and dealing with various enquiries. The role requires strong communication skills, resilience, and adaptability, as well as experience working in a public-facing environment.

The ideal candidate will have a good standard of education, including English and Mathematics, and possess excellent keyboard skills. Experience working with computers, particularly Microsoft Office, is essential.

This is a challenging yet rewarding role that requires a high degree of organisation and attention to detail. The successful candidate will work collaboratively within a team environment, supporting colleagues as needed and contributing to the overall success of the department.

We welcome applications from individuals who share our commitment to delivering exceptional customer service and are passionate about making a positive impact in their community.

  • Takes ownership of own workload and is confident working under pressure with minimal supervision.
  • A good standard of education to GCSE A-C level (or equivalent) including English and Mathematics or demonstration of maturity and experience to this standard are essential.


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