Office Operations Executive
4 days ago
We are seeking an experienced Administration Coordinator to join our client's dynamic sales team in Whitstable, Kent. The successful candidate will play a vital role in maximising sales conversion and providing exceptional customer support.
Responsibilities:
- Engage with clients on and off-site, contributing to the growth of customer accounts.
- Implement and maintain office-based sales procedures to exceed KPI requirements.
- Process sales enquiries and prepare accurate quotes, ensuring timely follow-ups to maximise conversion rates.
- Conduct contract reviews and ensure customer delivery is achieved within SLA targets.
- Provide excellent customer liaison, resolving any issues or delays.
- Maintain customer database and provide reports and analysis as required.
- Support customer meetings and provide management information relating to sales pipeline and performance.
Requirements:
- Previous experience in customer service, account management, and building relationships.
- Strong PC literacy, including Microsoft Office.
- Excellent accuracy and attention to detail.
- Ability to work independently and as part of a team.
- Strong communication and organisational skills.
- Ability to work to tight deadlines and manage multiple projects.
Package:
The successful candidate can expect a salary of £24,000 - £26,000 DOE, plus a range of benefits including 25 days annual leave + bank holidays, cycle to work scheme, employee discount on Dell PCs, and more.
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