Customer Service Representative

4 days ago

Maidenhead, Windsor and Maidenhead, United Kingdom Reed Full time

{"h1": "Customer Service Administrator Role", "p": "We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via phone and email, while also working closely with internal departments to resolve customer queries and requests.", "ul": [{"li": "Respond to customer inquiries and requests via phone and email"}, {"li": "Liaise with internal departments to resolve customer issues"}, {"li": "Update customers on the status of their queries"}, {"li": "Update our CRM system with customer information"}], "h2": "Key Responsibilities", "p": "The successful candidate will have excellent customer service skills, good written and verbal communication skills, and previous experience in a customer-facing role. You will also be able to work well under pressure and have experience of call handling and objection handling.", "h2": "What We Offer", "ul": [{"li": "25 days holiday, increasing over service"}, {"li": "Competitive pensions scheme"}, {"li": "Private medical insurance - (salary sacrifice scheme)"}, {"li": "Life Assurance from the first day"}, {"li": "Excellent Employee Assistance Programme"}], "p": "If you meet the essential criteria and are interested in this role, please click on the apply now button below.", "h3": "About Us", "p": "We are a leading recruitment agency, and we are committed to providing our clients with the best possible service. We are proud of our reputation for excellence and our commitment to our clients and candidates.", "p": "We look forward to hearing from you.", "lang_code": "en"}

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