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Customer Service Representative

2 months ago

Maidenhead, Windsor and Maidenhead, United Kingdom Parkside Office Professional Full time
Job Opportunity: Customer Service Representative – Temp to Perm

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Provide timely and effective customer service via phone, email, and other communication channels
  • Resolve customer complaints and issues in a professional and courteous manner
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
  • Meet or exceed customer service standards and key performance indicators
What We Offer:
  • Competitive Salary: £11.48 per hour, equating to £23,875 per annum
  • Work-Life Balance: Monday to Friday, 9:00 AM - 5:30 PM (8-hour day, 30-minute lunch break)
  • Generous Time Off: 20 days of annual leave plus 8 bank holidays
  • Convenience: Free on-site parking for a stress-free commute
Requirements:
  • Strong customer service skills with the ability to build rapport and solve issues efficiently
  • Excellent attention to detail – every task matters
  • Ability to multitask and work in a fast-paced environment
  • Positive attitude and a team player