Accor Hotels Food and Beverage Team Lead

2 weeks ago


London, Greater London, United Kingdom Accor Hotels Full time

About Our Culture

We are a leader in responsible hospitality, with a portfolio of over 45 brands and 5,600 hotels across 110 countries.

This role is an exciting opportunity to join our team as a Food and Beverage Service Team Member.

Job Responsibilities

The successful candidate will be responsible for providing exceptional service to our guests, including:

  • Sales and Service Excellence: Maximize sales opportunities through product knowledge and suggestive selling techniques.
  • Order Management: Take orders accurately and efficiently, using the POS system.
  • Dish Delivery: Promptly deliver orders to the kitchen production area, ensuring timely presentation and temperature control.
  • Cleanliness and Hygiene: Maintain a clean and tidy environment, adhering to established procedures.
  • Guest Interaction: Provide exceptional customer service, responding to guest inquiries and requests.
Requirements and Qualifications
  • Service-Focused Personality: Demonstrate a genuine passion for delivering exceptional service and creating memorable experiences.
  • Adaptability and Flexibility: Be willing to adapt to changing situations and priorities, ensuring seamless service delivery.
  • Confidentiality and Discretion: Uphold confidentiality and discretion, protecting hotel and guest information at all times.

Estimated Salary: $72,000 - $82,000 per year



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