Accor Hotels Food and Beverage Team Lead
2 weeks ago
About Our Culture
We are a leader in responsible hospitality, with a portfolio of over 45 brands and 5,600 hotels across 110 countries.
This role is an exciting opportunity to join our team as a Food and Beverage Service Team Member.
Job ResponsibilitiesThe successful candidate will be responsible for providing exceptional service to our guests, including:
- Sales and Service Excellence: Maximize sales opportunities through product knowledge and suggestive selling techniques.
- Order Management: Take orders accurately and efficiently, using the POS system.
- Dish Delivery: Promptly deliver orders to the kitchen production area, ensuring timely presentation and temperature control.
- Cleanliness and Hygiene: Maintain a clean and tidy environment, adhering to established procedures.
- Guest Interaction: Provide exceptional customer service, responding to guest inquiries and requests.
- Service-Focused Personality: Demonstrate a genuine passion for delivering exceptional service and creating memorable experiences.
- Adaptability and Flexibility: Be willing to adapt to changing situations and priorities, ensuring seamless service delivery.
- Confidentiality and Discretion: Uphold confidentiality and discretion, protecting hotel and guest information at all times.
Estimated Salary: $72,000 - $82,000 per year
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