Christmas Customer Service Representative

2 weeks ago

Glasgow, Glasgow City, United Kingdom Boots Full time
{"title": "Christmas Customer Advisor Role", "description": "Join Our Team as a Christmas Customer Advisor

We are seeking a motivated and customer-focused individual to join our team as a Christmas Customer Advisor. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

About the Role

As a Christmas Customer Advisor, you will be responsible for providing excellent customer service, answering questions, and offering advice on our products. You will also be involved in maintaining a clean and organized store environment, working collaboratively with the team to achieve sales targets, and providing support during peak periods.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Offer advice and guidance on our products, ensuring customers find the best solutions for their needs.
  • Maintain a clean and organized store environment, adhering to company standards and guidelines.
  • Work collaboratively with the team to achieve sales targets and meet customer needs.
  • Provide support during peak periods, including weekends and holidays.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong customer service skills, with a focus on delivering exceptional experiences.
  • Ability to work collaboratively as part of a team.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
What We Offer
  • Competitive hourly rate.
  • Opportunities for career advancement and professional growth.
  • Discounts on Boots products and services.
  • Access to employee benefits and perks.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.", "company": "Boots", "location": "Glasgow, West End Retail Park"}

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