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Christmas Customer Service Representative

2 months ago

Glasgow, Glasgow City, United Kingdom Boots Full time
About the Role

We are seeking a motivated and customer-focused individual to join our team as a Christmas Customer Advisor. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store during the busy Christmas period.

Key Responsibilities
  • Provide excellent customer service, answering questions and offering advice on our products and services.
  • Work collaboratively with the team to ensure a smooth and efficient store operation, including maintaining a well-presented store environment and supporting daily operational activities.
  • Help to drive sales and achieve sales targets by providing a positive and engaging customer experience.
  • Participate in visual merchandising and stock management activities to ensure the store looks its best at all times.
What We're Looking For
  • A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively as part of a team.
  • A flexible and adaptable approach, with the ability to work varied shifts, including weekends and holidays.
  • A commitment to providing a high level of customer service, with a focus on meeting and exceeding customer expectations.
What We Offer
  • A competitive hourly rate and opportunities for overtime.
  • A comprehensive training program, including on-the-job training and coaching.
  • A fun and supportive work environment, with opportunities to develop new skills and progress your career.
  • Access to exclusive employee discounts and benefits.