Salesforce Administrator

4 weeks ago


Windsor, Windsor and Maidenhead, United Kingdom Rocket Mortgage Canada Full time
Senior Salesforce Administrator

As a key member of our team, you will play a vital role in designing and implementing innovative Salesforce solutions that drive business success. Your expertise will serve as a bridge between business and technology, providing trusted guidance to stakeholders and subject matter experts.

Key Responsibilities
  • Analyze business requirements and develop solution designs to meet the needs of multiple business areas.
  • Drive the implementation of Salesforce solutions, ensuring optimal performance, scalability, and security.
  • Independently design, test, and implement changes to Salesforce systems, leveraging your knowledge of Salesforce Flows and data management.
  • Provide end-user support and training, troubleshooting reported issues and enhancing integrations between Salesforce and internal applications.
  • Review and provide recommendations on new and updated Salesforce functionality, identifying opportunities to enhance business processes and productivity.
Requirements
  • 5+ years of experience in a Salesforce Administrator role, with a proven track record of driving complex projects from start to finish.
  • Salesforce certifications, including Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, or Service Cloud Consultant.
  • Deep knowledge of Salesforce Flows, data management, and integration with internal applications.
  • General knowledge of supported business areas and ability to leverage Salesforce to drive business goals.
  • Bachelor's degree in computer science, information technology, or related field.
  • Proficient knowledge of Microsoft Office suite, specifically Microsoft Excel.

Rocket Mortgage Canada is a leading fintech company, committed to improving the mortgage process and delivering exceptional client experiences. As a Senior Salesforce Administrator, you will be part of a dynamic team that collaborates, designs, builds, tests, and delivers custom IT solutions. Join us in our mission to make Windsor Canada's tech hub.



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