Corporate Security Specialist

1 month ago


Brighton, Brighton and Hove, United Kingdom ICTS Europe Full time
Job Title: Corporate Security Console Operator

ICTS Europe is seeking a highly skilled and experienced Corporate Security Console Operator to join our team. As a key member of our security team, you will be responsible for ensuring the safety and security of our premises and people.

Key Responsibilities:
  • Receive, evaluate, and log calls from employees, contractors, law enforcement, and members of the public.
  • Monitor and maintain building data and emergency contacts.
  • Support emergency building evacuations and other procedures throughout the EMEA area.
  • Monitor and respond to breaking news and other evolving world events, escalating to the management team as necessary.
  • Operate and monitor building access, alarms, CCTV, and environmental tracking systems to identify and react to incidents.
  • Produce data tracking reports, including card access swipe records and restricted access level reports.
  • Review CCTV footage for investigative purposes.
  • Complete SWORD and other reports as required by company policy.
Requirements:
  • SIA Door Supervision (DS) and Public Space Surveillance (PSS/CCTV) licenses.
  • Pro-active approach to security.
  • Experience working in Corporate Security.
  • Ability to work in a team that performs to high standards.
  • Strong customer service skills and experience.
  • Excellent communication, organisation, and interpersonal skills.
  • Ability to remain calm and professional under pressure.
  • Experience in a customer-facing role, ideally in security.
  • Good IT and administration skills.
  • Five years' checkable history and references.
  • To pass a criminal records check (CRC) to the required standards.
What We Offer:
  • Full training and uniform.
  • Health and safety equipment.
  • Personal Pension Scheme.
  • Health Insurance Scheme.
  • Discount shopping platform.
  • Employee Assistance Programme.
  • Cycle to Work Scheme.


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