Receptionist - North Cardiff Medical Centre

2 weeks ago


Cardiff, Cardiff, United Kingdom GP Practice in Wales Full time
Job Summary

We are seeking a highly organized and customer-focused Receptionist to join our team at North Cardiff Medical Centre. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities
  • Answering and directing phone calls in a professional and courteous manner
  • Managing patient appointments and scheduling
  • Handling patient inquiries and providing information on practice services
  • Maintaining accurate and up-to-date patient records
  • Assisting with administrative tasks such as data entry and filing
  • Providing a high level of customer service to patients and visitors
Requirements
  • Previous experience in a healthcare or administrative role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and knowledge of medical terminology
  • Flexibility to work varying shifts, including weekends and evenings
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A supportive and collaborative team environment
  • A chance to make a real difference in the lives of our patients


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