Receptionist - North Cardiff Medical Centre
4 weeks ago
About the Role
We are seeking a skilled and organized Receptionist to join our team at the GP Practice in Wales. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinical team.
Key Responsibilities
- Answering telephone calls and responding to patient inquiries in a professional and courteous manner
- Making appointments and managing patient records with accuracy and attention to detail
- Providing information to patients and staff, and relaying messages as needed
- Prioritizing administrative tasks and managing the reception workload efficiently
- Assisting with the prescribing process and issuing prescriptions as required
- Updating patient records and maintaining confidentiality at all times
Requirements
- Previous experience in a reception or administrative role, preferably in a healthcare setting
- Excellent communication and organizational skills, with the ability to work independently and as part of a team
- Proficiency in Microsoft Office applications and ability to learn new systems quickly
- Flexibility to work varying hours, including some evenings and weekends
What We Offer
- A supportive and dynamic team environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
- The chance to make a real difference in the lives of our patients
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