Receptionist - North Cardiff Medical Centre

1 month ago


Cardiff, Cardiff, United Kingdom GP Practice in Wales Full time

About the Role

We are seeking a skilled and organized Receptionist to join our team at North Cardiff Medical Centre. As a Receptionist, you will be the first point of contact for patients and will play a vital role in ensuring the smooth operation of our practice.

Key Responsibilities

  • Answering telephone calls and responding to patient inquiries in a professional and courteous manner.
  • Making appointments and managing the reception workload in a timely and efficient manner.
  • Providing administrative support to the clinical team, including data entry and maintaining accurate patient records.
  • Assisting with the prescribing process and issuing prescriptions as required.
  • Dealing with patient queries and concerns in a empathetic and professional manner.

Requirements

  • Previous experience in a reception or administrative role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic IT skills, including Microsoft Office applications.
  • Flexibility to work varying hours, including some evenings and weekends.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • The opportunity to work in a dynamic and fast-paced healthcare setting.

How to Apply

If you are a motivated and organized individual with excellent communication skills, we would love to hear from you. Please submit your application, including your CV and a covering letter, to [insert contact details].



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