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User Acceptance Testing Specialist

2 months ago

Swindon, Swindon, United Kingdom Edenred Payment Solutions Full time
Job Description

Role Overview

The ideal candidate will have previous testing experience as well as the ability to learn quickly in a fast-paced environment along with technical aptitude.

Key Responsibilities

  • Finalize gateway validation of new/changed products on Testing environments to ensure exact match to agreed customer requirements specification.
  • Validate new/changed products on Testing environments from a client's perspective prior to formal user acceptance testing.
  • Review requirements and create test plans.
  • Improve processes with a focus on ways to increase efficiencies in current testing processes.
  • Log, track, and analyze issues resulting from all internal system integration testing. Liaise with internal teams and relevant project managers on issue resolution and associated retesting (issue and regression).
  • Support clients during their formal user acceptance testing period to validate issue/fault through reproduction and maintain known issues list;
  • Contribute to improvements in processes, procedures, and tools used day-to-day for quality and efficiency improvements.
  • Assure quality of delivered product changes.
  • Work effectively with internal teams, service, and project managers to ensure the consistency of product changes is delivered.
  • Engage efficiently with clients during their user acceptance testing, assisting with issue reproduction and resolution and documentation
  • Communicate clearly on all aspects of internal validation, user acceptance testing, issue investigation, and progress.
  • Assist project managers during new/changed product delivery to the client.
  • Proactively create and expand knowledge base articles via Confluence / Sharepoint

Requirements

Essential:

  • A working understanding of SQL including the ability to write basic-intermediate queries.
  • A basic understanding of UNIX commands (for navigating directories and viewing files).
  • A technical background/testing experience.
  • Experience of creating test plans based on collated requirements.
  • Manual testing experience.
  • The ability to understand and learn technical information quickly.
  • A familiarity with XML.
  • Comfortable working in a technology space with the ability to solve client testing issues and issues within this domain, sometimes within tight timescales.
  • Results-oriented, self-motivated, persistent, ability to work independently and follow through to deliver objectives.
  • A positive attitude and outlook, determined, enthusiastic, and resilient with a sense of ownership and responsibility.
  • Excellent communications skills both verbal and written are essential along with good interpersonal skills.
  • Great organizational skills, with impeccable attention to detail.
  • Self-motivated to attain desired objectives and outcomes.
  • An understanding of Microsoft Windows and Microsoft Office Tools

Desirable:

  • Support experience.
  • Experience in the card payments industry.
  • JIRA experience.

Company Overview

Edenred Payment Solutions is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.