Analysis Specialist

3 weeks ago


Swindon, Swindon, United Kingdom Edenred Italia S.r.l. Full time
Job Description

At Edenred Italia S.r.l., we are committed to recognizing, recruiting, and developing all talents and singularities. We strive to provide equal opportunities to all candidates, regardless of their background, gender, or any other criteria.

About the Role

We are seeking a skilled Analysis Analyst to join our team. The ideal candidate will have previous testing experience and the ability to learn quickly in a fast-paced environment. They will be responsible for final gateway validation of new/changed products on testing environments, ensuring exact match to agreed customer requirements specification.

Key Responsibilities

  • Validate new/changed products on testing environments from a client's perspective prior to formal user acceptance testing.
  • Process improvement with a focus on ways to increase efficiencies in current testing processes.
  • Logging, tracking, and first-line analysis of issues resulting from all internal system integration testing.
  • Direct support for clients during their formal user acceptance testing period to validate issue/fault through reproduction and maintain known issues list.
  • Contribution to improvements in processes, procedures, and tools used day-to-day for quality and efficiency improvements.
  • Quality assurance of delivered product changes.
  • Work effectively with internal teams, service, and project managers to ensure the consistency of product changes is delivered.
  • Engage efficiently with clients during their user acceptance testing, assisting with issue reproduction and resolution and documentation.
  • Communicate clearly on all aspects of internal validation, user acceptance testing, issue investigation, and progress.
  • Assist project managers during new/changed product delivery to the client.
  • Proactively create and expand knowledge base articles via Confluence/Sharepoint.

Requirements

  • A working understanding of SQL, including the ability to write basic-intermediate queries.
  • Basic understanding of UNIX commands (for navigating directories and viewing files).
  • Technical background/testing experience.
  • Manual testing experience.
  • Familiarity with XML.
  • Comfortable working in a technology space with the ability to solve client testing issues and issues within this domain, sometimes within tight timescales.
  • Understanding of Microsoft Windows and Microsoft Office Tools.

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