Strategic Project Lead for Guest Experience

6 days ago


Southampton, Southampton, United Kingdom Carnival UK Full time

Carnival UK is seeking a highly skilled Senior Planning and Projects Manager to support the planning, facilitation, and implementation of new guest product propositions. The role will provide clear direction on short-, mid-, and long-term guest experience priorities and lead the Guest Proposition forum.

Job Description:

The successful candidate will lead and govern the development of new brand and product changes, manage the P&O Cruises change portfolio, and support the end-to-end delivery of projects. Key responsibilities include assessing project scope, investment costs, resource planning, and governance.

Key Skills and Qualifications:
  • Portfolio and/or project management expertise
  • Analytical skills with financial and guest data
  • Strong commercial acumen
Benefits:
  • Annual bonus
  • Minimum 25 days leave, bank holiday allowance, and holiday trading scheme
  • Employee-led networks
  • Employee Assistance and Wellbeing programmes
  • Recognition scheme with prizes and awards
  • Contributory Defined Contribution Pension scheme
  • Company-paid private medical and dental insurance and health assessment
  • Employee Discounted Cruising plus Friends and Family offers
  • Regular office events including live entertainment, lifestyle events, and charity partner fundraisers

We are committed to providing an inclusive and supportive work environment. If you're a motivated individual who thrives in a dynamic setting, we encourage you to apply for this exciting opportunity.


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