Nightshift Retail Leadership Role

4 weeks ago


Kidderminster, Worcestershire, United Kingdom ENGINEERINGUK Full time

About the Role

We are seeking a highly motivated and organized Shift Leader to join our team in Kidderminster. As a Shift Leader, you will be responsible for leading a team of colleagues to deliver excellent customer service and ensure the smooth operation of the store.

Key Responsibilities:

  • Lead a team of colleagues to deliver excellent customer service and ensure the smooth operation of the store
  • Manage the store floor and ensure that all tasks are completed efficiently and effectively
  • Coordinate the store team to deliver an easy, fuss-free shopping experience for customers
  • Support colleagues, ensuring they deliver daily priorities and take regular breaks
  • Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety

Requirements:

  • To be a great role model, by always giving thoughtful customer service that ensures every customer's needs are met
  • To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
  • To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up-to-date
  • To be comfortable taking the lead, and overseeing the store in the absence of your Manager


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