Nightshift Retail Leadership Role
4 weeks ago
About the Role
We are seeking a highly motivated and organized Shift Leader to join our team in Kidderminster. As a Shift Leader, you will be responsible for leading a team of colleagues to deliver excellent customer service and ensure the smooth operation of the store.
Key Responsibilities:
- Lead a team of colleagues to deliver excellent customer service and ensure the smooth operation of the store
- Manage the store floor and ensure that all tasks are completed efficiently and effectively
- Coordinate the store team to deliver an easy, fuss-free shopping experience for customers
- Support colleagues, ensuring they deliver daily priorities and take regular breaks
- Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
Requirements:
- To be a great role model, by always giving thoughtful customer service that ensures every customer's needs are met
- To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
- To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up-to-date
- To be comfortable taking the lead, and overseeing the store in the absence of your Manager
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