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Post Funding Property Support Specialist

2 months ago

Cheadle, Staffordshire, United Kingdom Together Full time
{"title": "Post Funding Property Support Specialist", "description": "About the Role

We are seeking a highly organized and detail-oriented individual to join our Conveyancing / Post Funding Team as a Post Funding Property Support Specialist. In this role, you will be responsible for collaborating with our team of 14 colleagues to support activities that allow us to make risk assessments when the private or commercial owners of an asset wish to make changes to any aspect of that asset or associated security after the loan has been issued.

As a Post Funding Property Support Specialist, you will work closely with our Brokers and property companies to ensure seamless communication and efficient processing of cases. Your strong communication and telephone skills will be essential in building effective relationships with our clients and stakeholders.

Key Responsibilities
  • Respond to written requests and update customer account ledgers to meet service level agreements.
  • Actively manage the pipeline to deliver on agreed SLAs and develop an effective working relationship with other departments to ensure customer needs are met.
  • Efficiently handle the discharge of securities on redeemed accounts and support the redemption of live accounts to achieve SLAs.
  • Identify incoming matters and ensure they are added to the queue of work to be processed.
Requirements
  • Strong communication and telephone skills
  • Excellent attention to detail
  • Strong literacy & numeracy skills
  • Good multi-tasking skills
  • Flexible approach & ability to adapt to change
  • Strong organisational skills
About Together

Together Money is an equal opportunity workplace that values diversity and inclusion. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. If you need any reasonable adjustments to make your experience easier, please let us know and we'll do all we can.

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

", "benefits": "Benefits of Working at Together
  • 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
  • Buy & sell holidays
  • Discretionary annual bonus
  • Onsite (subsidised) Restaurant (amazing menu)
  • Matched pension contribution
  • Amazing subsidised on-site restaurant
  • Life assurance
  • Critical illness cover
  • Health cash plan
  • Private medical insurance
  • Free access to company holiday homes
  • Travel season ticket loans
  • Ride to work scheme
  • Free local gym access
  • Local bar / restaurant discounts
", "language_code": "en-US"}