IT Operations Manager
2 days ago
Vacancy: Senior Manager, IT Services Operations
Location: Not Specified
Job Summary
The Senior Manager, IT Services Operations will lead the IT service desk, ensuring effective delivery through third-party providers and onsite technicians. This role focuses on maintaining service level agreements, ensuring quality, and driving customer satisfaction by managing incidents, requests, problems, and changes. The Senior Manager will play a key role in leveraging technology to enhance operations, foster innovation, and maintain regulatory compliance in a highly regulated industry.
Key Responsibilities
- Lead and develop a small team of IT service desk professionals, promoting collaboration, skill growth, and innovation.
- Manage vendor contracts and service level agreements, ensuring timely delivery and cost optimization.
- Implement efficient processes for incident and request handling, minimizing business disruptions.
- Develop IT service strategies that align with organizational goals, ensuring resource optimization.
- Use key performance indicators to evaluate service performance and drive continuous improvement.
- Oversee change and problem management processes.
- Collaborate with stakeholders to understand business needs and drive strategic initiatives.
- Maintain a comprehensive knowledge base for quick resolution of incidents.
- Ensure compliance with industry regulations, standards, and internal policies.
- Provide hands-on technical support when needed and coach the team on resolving issues.
-
IT Operations Manager
5 days ago
hertfordshire, United Kingdom Blackfield Associates Full timeJob Title: Senior Manager, IT Services OperationsAbout the RoleThe Senior Manager, IT Services Operations will lead the IT service desk, ensuring effective delivery through third-party providers and onsite technicians. This role focuses on maintaining SLAs, ensuring quality, and driving customer satisfaction by managing incidents, requests, problems, and...
-
IT Operations Manager
5 days ago
hertfordshire, United Kingdom Blackfield Associates Full timeJob Title: Senior Manager, IT Services OperationsAbout the RoleThe Senior Manager, IT Services Operations will lead the IT service desk, ensuring effective delivery through third-party providers and onsite technicians. This role focuses on maintaining SLAs, ensuring quality, and driving customer satisfaction by managing incidents, requests, problems, and...
-
Operations Manager
1 month ago
Hertfordshire, United Kingdom TSR Recruitment Limited Full timeOperations Manager - Social Housing Hertfordshire / Essex Up to £85,000 + Car / Allowance TS Recruitment are working with a leading Social Housing refurbishment Contractor based in Hertfordshire who are now actively recruiting an Operations Manager. You will have experience managing a Team and several Contracts. Responsibilities: Lead and support a...
-
IT Operations Manager
2 days ago
Hertfordshire, United Kingdom Blackfield Associates Full timeSenior Manager, IT Services OperationsBlackfield Associates is seeking a highly skilled Senior Manager, IT Services Operations to lead our IT service desk and drive customer satisfaction.Key Responsibilities:Lead a team of IT service desk professionals, promoting collaboration, skill growth, and innovation.Manage vendor contracts and SLAs, ensuring timely...
-
IT Operations Manager
2 days ago
Hertfordshire, United Kingdom Blackfield Associates Full timeSenior Manager, IT Services OperationsBlackfield Associates is seeking a highly skilled Senior Manager, IT Services Operations to lead our IT service desk and drive customer satisfaction.Key Responsibilities:Lead a team of IT service desk professionals, promoting collaboration, skill growth, and innovation.Manage vendor contracts and SLAs, ensuring timely...
-
IT Operations Manager
4 days ago
Hertfordshire, United Kingdom Blackfield Associates Full timeJob Title: Senior Manager, IT Services OperationsAt Blackfield Associates, we are seeking a highly skilled Senior Manager to lead our IT Services Operations team.Key Responsibilities:Lead and develop a team of IT professionals, promoting collaboration, skill growth, and innovation.Manage vendor contracts and service level agreements, ensuring timely delivery...
-
IT Operations Manager
4 days ago
Hertfordshire, United Kingdom Blackfield Associates Full timeJob Title: Senior Manager, IT Services OperationsAt Blackfield Associates, we are seeking a highly skilled Senior Manager to lead our IT Services Operations team.Key Responsibilities:Lead and develop a team of IT professionals, promoting collaboration, skill growth, and innovation.Manage vendor contracts and service level agreements, ensuring timely delivery...
-
IT Operations Manager
7 days ago
hertfordshire, United Kingdom Blackfield Associates Full timeJob Title: Senior Manager, IT Services OperationsAbout the RoleThe Senior Manager, IT Services Operations will lead the IT service desk, ensuring effective delivery through third-party providers and onsite technicians. This role focuses on maintaining SLAs, ensuring quality, and driving customer satisfaction by managing incidents, requests, problems, and...
-
IT Operations Manager
7 days ago
hertfordshire, United Kingdom Blackfield Associates Full timeJob Title: Senior Manager, IT Services OperationsAbout the RoleThe Senior Manager, IT Services Operations will lead the IT service desk, ensuring effective delivery through third-party providers and onsite technicians. This role focuses on maintaining SLAs, ensuring quality, and driving customer satisfaction by managing incidents, requests, problems, and...
-
Operational Technology Manager
7 days ago
Hertfordshire, United Kingdom Blackfield Associates Full timeJob SummaryThe Senior Manager, Operational Technology, will oversee and manage all aspects of the company's operational technology infrastructure. This includes ensuring the security, reliability, and efficiency of systems supporting manufacturing, laboratory operations, and IT environments.Key ResponsibilitiesLead, mentor, and develop a team of operational...
-
Store Operations Manager
2 weeks ago
Hertfordshire, United Kingdom Aldi UK Full timeAbout the RoleWe are seeking an experienced and motivated Store Operations Manager to join our team at Aldi UK. As an Assistant Store Manager, you will play a key role in supporting the Store Manager in the day-to-day operations of the store, while also developing your leadership skills and contributing to the success of the business.Key...
-
Store Operations Manager
2 weeks ago
Hertfordshire, United Kingdom Aldi UK Full timeAbout the RoleWe are seeking an experienced and motivated Store Operations Manager to join our team at Aldi UK. As an Assistant Store Manager, you will play a key role in supporting the Store Manager in the day-to-day operations of the store, while also developing your leadership skills and contributing to the success of the business.Key...
-
Warehouse Operations Manager
6 days ago
Hertfordshire, United Kingdom Proclinical Staffing Full timeJob Title: Warehouse & Supply Chain ManagerProclinical Staffing is seeking a highly skilled and experienced Warehouse & Supply Chain Manager to join our team. As a key member of our logistics team, you will be responsible for overseeing and managing all logistical and supply chain activities, ensuring that our supply chain, logistics, and warehouse meet the...
-
Warehouse Operations Manager
6 days ago
Hertfordshire, United Kingdom Proclinical Staffing Full timeJob Title: Warehouse & Supply Chain ManagerProclinical Staffing is seeking a highly skilled and experienced Warehouse & Supply Chain Manager to join our team. As a key member of our logistics team, you will be responsible for overseeing and managing all logistical and supply chain activities, ensuring that our supply chain, logistics, and warehouse meet the...
-
Operations Manager
1 month ago
Hertfordshire, United Kingdom Harvester Full time £45,000About UsAt Harvester, we understand that a proficient Operations Manager is essential to our achievements. You will cultivate a thriving establishment, nurture your team, and exceed performance goals. You will be part of a network of locations that are all dedicated to creating memorable experiences and providing services that keep our patrons returning.Why...
-
Warehouse Operations Manager
4 days ago
Hertfordshire, United Kingdom Proclinical Staffing Full timeJob OpportunityProclinical Staffing is seeking a highly skilled and experienced professional to fill the role of Warehouse & Supply Chain Manager. As a key member of our team, you will be responsible for overseeing and managing all logistical and supply chain activities, ensuring that our operations meet the highest standards and expectations of our...
-
Warehouse Operations Manager
2 hours ago
Hertfordshire, United Kingdom Proclinical Staffing Full timeJob Title: Warehouse & Supply Chain ManagerProclinical Staffing is seeking a highly skilled and experienced Warehouse & Supply Chain Manager to join our team. As a key member of our logistics team, you will be responsible for overseeing and managing all logistical and supply chain activities, ensuring that our supply chain, logistics, and warehouse meet the...
-
Warehouse Operations Manager
4 days ago
Hertfordshire, United Kingdom Proclinical Staffing Full timeJob OpportunityProclinical Staffing is seeking a highly skilled and experienced professional to fill the role of Warehouse & Supply Chain Manager. As a key member of our team, you will be responsible for overseeing and managing all logistical and supply chain activities, ensuring that our operations meet the highest standards and expectations of our...
-
Warehouse Operations Manager
22 minutes ago
Hertfordshire, United Kingdom Proclinical Staffing Full timeJob Title: Warehouse & Supply Chain ManagerProclinical Staffing is seeking a highly skilled and experienced Warehouse & Supply Chain Manager to join our team. As a key member of our logistics team, you will be responsible for overseeing and managing all logistical and supply chain activities, ensuring that our supply chain, logistics, and warehouse meet the...
-
Payroll Operations Manager
3 days ago
Hertfordshire, United Kingdom JGA Recruitment Group Full time £75,000### Job Title: Payroll Manager, 9-12 Month FTC ### Hybrid Role JGA Recruitment Group is partnering exclusively with a leading retail brand to find a Payroll Manager on a fixed-term contract. The successful candidate will oversee the Payroll Operations Function, managing a team and ensuring the smooth operation of payroll processes for over 5,000 employees. ...