Customer Service Ambassador
3 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our Food and Beverage team as a Bar Team Member.
Key Responsibilities:
- Provide exceptional guest service in a fast-paced environment
- Work collaboratively with colleagues to ensure seamless service delivery
- Stay up-to-date with pricing and promotions to provide expert advice to guests
- Contribute to a positive and inclusive team culture
What We Offer:
- Free health club membership
- Discounts across The QHotels Collection
- Hilton Worldwide discounts
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
Requirements:
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
DoubleTree by Hilton Oxford Belfry:
Our hotel is a 4*, 154-bedroom property with a range of amenities, including a gym, pool, sauna, tennis courts, and a relaxing Elemis spa. We are proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all.
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