Customer Service Ambassador

3 weeks ago


Thame, Oxfordshire, United Kingdom DoubleTree by Hilton Oxford Belfry Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our Food and Beverage team as a Bar Team Member.

Key Responsibilities:

  • Provide exceptional guest service in a fast-paced environment
  • Work collaboratively with colleagues to ensure seamless service delivery
  • Stay up-to-date with pricing and promotions to provide expert advice to guests
  • Contribute to a positive and inclusive team culture

What We Offer:

  • Free health club membership
  • Discounts across The QHotels Collection
  • Hilton Worldwide discounts
  • Family & Friends discounts in hotels across The QHotels Collection
  • Support with training & professional qualifications
  • Access to an Employee Assistance Program – Hospitality Action
  • Refer a friend scheme
  • FREE parking

Requirements:

  • Passion for delivering exceptional guest service
  • Strong customer service skills
  • Good time management and organisational skills
  • Ability to work under pressure

DoubleTree by Hilton Oxford Belfry:

Our hotel is a 4*, 154-bedroom property with a range of amenities, including a gym, pool, sauna, tennis courts, and a relaxing Elemis spa. We are proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all.



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