Customer Service Ambassador

2 weeks ago


Thame, Oxfordshire, United Kingdom DoubleTree by Hilton Oxford Belfry Full time

Are you passionate about delivering exceptional customer service?
At DoubleTree by Hilton Oxford Belfry hotel, we are seeking a Part Time Receptionist to join our team. As a Receptionist and Customer Experience Specialist, you will be the first point of contact for our guests, providing a warm and welcoming experience.
Our hotel offers a range of benefits, including free health club membership, discounts across The QHotels Collection, and access to an Employee Assistance Program – Hospitality Action. Our team is committed to diversity, inclusion, and equal opportunities for all, and we are proud to be a Disability Confident employer.
The QHotels Collection supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.

As a Receptionist, you will be responsible for managing front desk operations, handling guest queries, and providing administrative support to the team. You will also have the opportunity to develop your skills and knowledge through training and professional qualifications.


Our hotel is a 4*, 154-bedroom property located in Thame, just outside Oxford and within close proximity to the Cotswolds. We offer a range of facilities, including a gym, pool, sauna, tennis courts, and a relaxing Elemis spa. Our Spires restaurant and bar & lounge area offer a welcoming space for guests to relax and enjoy a meal or drink.

As a Receptionist at DoubleTree by Hilton Oxford Belfry hotel, you will be part of a dynamic and supportive team that is dedicated to delivering exceptional customer service. If you are a natural people person with excellent communication skills, we would love to hear from you.



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