Customer Care Specialist

1 day ago


Heywood, Manchester, United Kingdom Direct Line Insurance Group Full time

Direct Line Group is a leading provider of insurance services, and we are seeking a skilled CUSTOMER CARE SPECIALIST – VEHICLE CLEANING to join our team. In this role, you will play a critical part in ensuring that our customers receive the highest level of service when returning their vehicles.

This is a permanent full-time position, working 40 hours a week, with a competitive salary estimated at £25,000 per annum, plus benefits including 50% off home, motor and pet insurance, free travel insurance, and a generous holiday package.

Key responsibilities will include:

  • Collaborating with our workshop controllers and office managers to maintain high levels of customer satisfaction
  • Inspecting daily lists to ensure vehicles are cleaned and ready for return
  • Ensuring all vehicles meet our high standards for cleanliness and presentation

We pride ourselves on being a dynamic and inclusive workplace, valuing diversity of background and thinking. If you are passionate about delivering exceptional customer experiences, please apply for this exciting opportunity.



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