Residential Operations Coordinator
3 weeks ago
Job Title: Residential Operations Coordinator
About the Role:
We are seeking a highly organized and customer-focused individual to join our team as a Residential Operations Coordinator. In this role, you will provide exceptional service to our residents, ensuring a warm and welcoming experience from the moment they arrive.
Key Responsibilities:
- Welcome visitors in a professional manner, ensuring they are signed in and provided with necessary information.
- Answer incoming calls and direct them accordingly.
- Maintain effective working relationships with residents and service partners.
- Investigate residential concerns, determining the most suitable course of action and progressing to a resolution.
- Compile and maintain a log of tasks and provide updates to residents and the Centre Manager.
- Support the Centre Management Team with administrative duties.
Requirements:
- Experience working in a public-facing role.
- Excellent interpersonal skills and a strong commitment to customer service.
- Ability to use Microsoft applications, including Excel.
- Strong time management and organizational skills.
- Positive attitude and common-sense approach.
- Basic understanding of Health and Safety requirements.
What We Need:
- A CV showcasing previous reception or customer experience.
- Proof of eligibility to live and work in the UK.
About Us:
City Centre Recruitment is an equal opportunities employer, committed to providing exceptional service to our clients and candidates.
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