Residential Operations Coordinator

3 weeks ago


Dorchester, Dorset, United Kingdom City Centre Recruitment Full time

Job Title: Residential Operations Coordinator

About the Role:

We are seeking a highly organized and customer-focused individual to join our team as a Residential Operations Coordinator. In this role, you will provide exceptional service to our residents, ensuring a warm and welcoming experience from the moment they arrive.

Key Responsibilities:

  • Welcome visitors in a professional manner, ensuring they are signed in and provided with necessary information.
  • Answer incoming calls and direct them accordingly.
  • Maintain effective working relationships with residents and service partners.
  • Investigate residential concerns, determining the most suitable course of action and progressing to a resolution.
  • Compile and maintain a log of tasks and provide updates to residents and the Centre Manager.
  • Support the Centre Management Team with administrative duties.

Requirements:

  • Experience working in a public-facing role.
  • Excellent interpersonal skills and a strong commitment to customer service.
  • Ability to use Microsoft applications, including Excel.
  • Strong time management and organizational skills.
  • Positive attitude and common-sense approach.
  • Basic understanding of Health and Safety requirements.

What We Need:

  • A CV showcasing previous reception or customer experience.
  • Proof of eligibility to live and work in the UK.

About Us:

City Centre Recruitment is an equal opportunities employer, committed to providing exceptional service to our clients and candidates.



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