Residential Estate Coordinator
2 weeks ago
Key Responsibilities:
- Welcome residents and visitors in a professional and welcoming manner, ensuring they are signed in and provided with relevant information.
- Operate a switchboard service to direct incoming calls appropriately.
- Build and maintain effective working relationships with residents, service partners, and colleagues.
- Investigate residential concerns, identify suitable courses of action, and progress to a resolution.
- Compile and maintain records of tasks and provide updates to residents and the Centre Manager.
- Process insurance claims as necessary.
- Maintain accurate records of residential living, including information and documentation.
- Provide administrative support to the Centre Management Team.
Requirements:
- Previous experience in a public-facing role, preferably in property management.
- Excellent interpersonal and customer service skills.
- Effective written and verbal communication skills.
- Proficiency in Microsoft applications, including Excel.
- Confident, professional, and assertive demeanor.
- Strong time management and organisational skills.
- Positive attitude and common sense approach.
- Familiarity with Health and Safety requirements.
Application Requirements:
- A CV highlighting previous reception or customer service experience.
- Documentation proving eligibility to live and work in the UK.
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