Key Account Manager

1 month ago


Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

Job Title: Key Account Manager

Job Summary:

We are seeking an experienced Key Account Manager to join our team at Admiral Insurance Plc. As a Key Account Manager, you will be responsible for managing a portfolio of internal accounts, facilitating seamless communication between internal teams and clients, and ensuring exceptional customer service.

Key Responsibilities:

  • Manage a portfolio of internal accounts to ensure exceptional customer service and retention.
  • Collaborate with clients to understand their car finance goals and provide ongoing support.
  • Maintain regular communication with clients through various channels, including phone calls, emails, and virtual meetings.
  • Act as a liaison between clients and internal departments to ensure clear communication and the seamless execution of client requests.
  • Identify opportunities to expand the scope of services provided to clients and present appropriate solutions and upsell opportunities.

Requirements:

  • Excellent sales skills and ability to deliver results.
  • Great communicator, with a charismatic vision for all things motor.
  • Strong stakeholder management skills.
  • Ability to learn and develop in yourself.
  • Familiar with BB distribution channels.
  • Preferable experience within the Motor Finance industry.
  • Sound analytical skillset.

What We Offer:

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.

Our Commitment to You:

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.


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