Residence Operations Manager
2 weeks ago
Residence Operations Manager
Job Summary:The Residence Operations Manager is responsible for overseeing student residential accommodation, ensuring a welcoming and safe environment for international students.
Key Responsibilities:- Manage residence operations, including accommodation allocation and maintenance
- Lead a team responsible for student welfare and housing
- Develop and implement policies and procedures for residence operations
- Collaborate with sales colleagues to ensure seamless booking and check-in processes
- Manage emergency situations and respond to student inquiries
- Experience in residence or hotel management or similar role
- Leadership and team management skills
- Excellent communication and customer service skills
- Ability to remain calm under pressure and diffuse potentially difficult situations
EF Education First is a global leader in international education, offering a range of programs and services for students and professionals. We are committed to providing a welcoming and inclusive environment for students and staff.
We offer a range of benefits, including continuous professional development, global career opportunities, and a diverse and multicultural community.
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