Business Operations Coordinator
3 weeks ago
Job Summary:
We are seeking a highly organized and detail-oriented Business Administrator to join our team. The successful candidate will provide administrative support to our operations team, ensuring smooth day-to-day operations and delivering exceptional service to clients and colleagues.
Key Responsibilities:
- Manage daily tasks related to meter checks and liaise with energy suppliers to gather relevant sales information.
- Support objections and go-live processes with administration tasks.
- Process Zeus enquiries and information requests within agreed timescales.
- Answer general enquiries over the phone and via email.
- Liaise with suppliers for any missing information.
- Ensure all information sent out is accurate and meets quality audit standards.
- Keep trackers and spreadsheets up to date and accurate.
- Maintain confidential records and secure financial information.
- Generate necessary MI and statistics.
- Stay updated with office procedures.
- Handle ad hoc requests as required.
Requirements:
- Experience and confidence in telephone call handling.
- Excellent written and verbal communication skills.
- Proficient in using Microsoft Office Suite, including Outlook, Word, and Excel.
- Ability to work in a fast-paced, deadline-focused environment.
- High attention to detail.
- Good organizational skills.
- Flexible and adaptable approach to work, maintaining calm under pressure.
- Ability to work both as part of a team and individually with accountability.
- Willingness to learn new tasks and take on responsibilities.
Desirable Skills:
- Experience working in the energy sector.
Benefits:
- Additional leave
- Company events
- Company pension
- Free parking
- On-site parking
- Private medical insurance
- Referral programme
Schedule:
- Monday to Friday
Experience:
- Energy Administrative: 1 year (preferred)
Work Location:
- In person
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