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Business Operations Coordinator

2 months ago

HoughtonLeSpring, Durham, United Kingdom Harrisons Recruitment Full time
Job Title: Business Administrator

Job Summary:

We are seeking a highly organized and detail-oriented Business Administrator to join our team. As a Business Administrator, you will provide administrative support to our team, ensuring smooth operations and excellent service to clients and team members.

Key Responsibilities:

  • Manage daily tasks related to meter checks and liaise with energy suppliers to gather relevant sales information.
  • Support objections and go-live processes with administration tasks.
  • Process Zeus enquiries and information requests within agreed timescales.
  • Answer general enquiries over the phone and via email.
  • Liaise with suppliers for any missing information.
  • Ensure all information sent out is accurate and meets quality audit standards.
  • Keep trackers and spreadsheets up to date and accurate.
  • Maintain confidential records and secure financial information.
  • Generate necessary MI and statistics.
  • Stay updated with office procedures.
  • Handle ad hoc requests as required.

Requirements:

  • Experience and confidence in telephone call handling.
  • Excellent written and verbal communication skills.
  • Proficient in using Microsoft Office Suite, including Outlook, Word, and Excel.
  • Ability to work in a fast-paced, deadline-focused environment.
  • High attention to detail.
  • Good organizational skills.
  • Flexible and adaptable approach to work, maintaining calm under pressure.
  • Ability to work both as part of a team and individually with accountability.
  • Willingness to learn new tasks and take on responsibilities.

Desirable Skills:

  • Experience working in the energy sector.

Benefits:

  • Additional leave
  • Company events
  • Company pension
  • Free parking
  • On-site parking
  • Private medical insurance
  • Referral programme

Work Schedule:

  • Monday to Friday

Experience:

  • Energy Administrative: 1 year (preferred)

Work Location:

  • In person