Business Operations Assistant
7 days ago
**Job Overview**
As part of our team at Apply4U, you will play a key role in ensuring the smooth operation of our administrative functions. Your primary responsibility will be to provide exceptional service to clients and colleagues by managing daily tasks related to meter checks, liaising with energy suppliers, handling enquiries, and maintaining accurate records and spreadsheets.
**Key Responsibilities:***
• Ensure daily meter checks are completed.
• Liaise with energy suppliers to gather relevant sales information.
• Support objections and go-live processes with administration tasks.
• Process Zeus enquiries and information requests within agreed timescales.
• Answer general enquiries over the phone and via email.
• Liaise with suppliers for any missing information.
• Ensure all information sent out is accurate and meets quality audit standards.
• Keep trackers and spreadsheets up to date and accurate.
• Maintain confidential records and secure financial information.
• Generate necessary MI and statistics.
• Stay updated with office procedures.
• Handle ad hoc requests as required.
**Requirements**
To be successful in this role, you will need to have:
* Experience and confidence in telephone call handling.
* Excellent written and verbal communication skills.
* Proficient in using Microsoft Office Suite, including Outlook, Word, and Excel.
* Ability to work in a fast-paced, deadline-focused environment.
* High attention to detail.
* Good organizational skills.
* Flexible and adaptable approach to work, maintaining calm under pressure.
* Ability to work both as part of a team and individually with accountability.
* Willingness to learn new tasks and take on responsibilities.
**Job Type:** Full-time
**Pay:** £24,000.00-£26,000.00 per year
**Benefits:**
• Additional leave
• Company events
• Company pension
• Free parking
• On-site parking
• Private medical insurance
• Referral programme
**Schedule:**
• Monday to Friday
**Experience:**
• Energy Administrative: 1 year (preferred)
**Work Location:** In person
Language: English
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