Restaurant Operations Director

9 hours ago


Birmingham, Birmingham, United Kingdom Itihaas Full time
Restaurant Operations Director

**Job Summary:** We are seeking an experienced Restaurant Operations Director to lead our team at Itihaas, a vibrant dining establishment in the UK. The successful candidate will oversee all aspects of daily operations to ensure efficiency, quality, and customer satisfaction.

**Key Responsibilities:

  • Lead and motivate a diverse team of front-of-house and back-of-house staff, including hiring, training, and scheduling.
  • Implement and enforce standard operating procedures to maintain high levels of service quality and consistency.
  • Monitor inventory levels and food costs, and implement strategies to optimize profitability while minimizing waste.
  • Ensure compliance with health and safety regulations and uphold cleanliness standards throughout the restaurant.
  • Collaborate with the culinary team to develop seasonal menus and special promotions to attract and retain customers.
  • Handle customer inquiries, feedback, and complaints in a professional and timely manner to ensure customer satisfaction.

**Qualifications:** Proven experience (5 years) in a similar role within the hospitality industry, with a strong background in restaurant management. Excellent leadership and interpersonal skills, with the ability to inspire and motivate a team. Solid understanding of restaurant operations, including food and beverage service, inventory management, and budgeting. Estimated Salary: £45,000 - £55,000 per annum.



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