Marketplace Operations Professional
2 weeks ago
Seat Unique is a pioneering force in the ticketing and hospitality industry, revolutionising the way fans access premium live experiences. Our mission is to make these experiences more accessible, secure, and seamless for all.
We've established partnerships with renowned sports clubs, venues, and rights holders, exclusively powering hospitality and premium ticket sales through over 60 direct connections. This includes esteemed clubs like Burnley FC, Yorkshire Cricket, and the Jacksonville Jaguars UK.
As a key player in the experience economy, we're committed to delivering unforgettable experiences for fans worldwide. Our remarkable growth trajectory has earned us a spot as 4th among the fastest-growing tech startups in Sifted's 100: UK & Ireland in 2024.
If you're passionate about shaping the future of premium ticketing and hospitality, join our dynamic team and be part of this exciting journey. We're seeking a highly organised and proactive Marketplace Operations Executive who will thrive in our fast-paced environment.
Job Description:This role involves supporting the day-to-day operations of our platform, managing inventory, coordinating with partners, resolving operational issues, and ensuring accurate event listings. You'll also monitor marketplace performance, analyse data, and work closely with the team to meet customer and partner needs.
- Manage inventory levels and ensure timely product listings
- Coordinate pricing within products dynamically and manually
- Work with partners to input content correctly and efficiently
- Solutionise and propose technical improvements for streamlined processes
- Analyse key metrics and recommend page enhancements
- Liaise with stakeholders for collaborative goal achievement
- Develop standard operating procedures for marketplace operations
- Identify areas for improvement and implement strategies
To succeed in this role, you should have:
- Experience in operations, preferably in a marketplace or e-commerce setting
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Ability to work effectively with diverse stakeholders
- Technical aptitude with a willingness to learn new tools and technologies
- Impeccable attention to detail and ability to multitask
The estimated annual salary for this position is £30,000, with opportunities for quarterly bonuses and additional benefits.
We offer a range of perks, including an employee share options scheme, quarterly bonuses, 23 days of annual leave, top-tier private health insurance, and a learning and development budget.
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