Complex Network Operations Manager

6 days ago


London, Greater London, United Kingdom Proactive Appointments Limited Full time

A forward-thinking financial services firm is seeking a Complex Network Operations Manager to join their dynamic team. In this role, you will be responsible for overseeing daily operations, troubleshooting, monitoring, and implementing critical network infrastructure.

The successful candidate will have extensive experience in network administration, troubleshooting, and design within complex environments. Key responsibilities include:

  • Daily Operations: Managing and prioritizing 'Keep-The-Lights-On' (KTLO) tasks to ensure seamless network performance.
  • Collaboration: Providing network security guidance and recommendations to cross-functional teams.
  • System Reliability: Ensuring uptime, stability, monitoring, and policy maintenance for supported systems.
  • Documentation: Maintaining and updating operational, configuration, and knowledge management documentation.
  • Network Implementation: Configuring new networking equipment according to standardized instructions.
  • Business Continuity: Participating in disaster recovery and business continuity planning, updating network plans accordingly.
  • ITIL Framework: Contributing to change management, audit tracking, and other ITIL processes.

This role requires a strong background in network administration, troubleshooting, and design, as well as experience with SD-WAN (Cisco Viptela, Prisma SD-WAN/Access), wireless networks (802.11), automation, monitoring, and reporting tools, and exposure to cloud environments (AWS, Azure, SASE). A Cisco CCNA, CCNP certification, or equivalent is highly desirable.

Salary: £55k – 65k per year + excellent pension

We are looking for a talented and experienced individual who can manage and maintain our complex network infrastructure.



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