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Quality Control Shift Manager

1 month ago

Derby, Derby, United Kingdom HelloFresh Full time

As the Quality Control Shift Manager at HelloFresh, you will be responsible for overseeing shift operations to ensure consistent quality standards and optimal performance. You will coach and manage Team Leaders and auditors, monitor performance metrics, and address issues in a timely manner. Your leadership skills will be essential in identifying improvement opportunities and developing action plans to reduce error rates.

Key Responsibilities:

  • Lead the shift and ensure seamless shift transitions by maintaining operational continuity and aligning resources to meet staffing and production requirements.
  • Drive the monitoring and analysis of key performance metrics, addressing issues and supporting strategic decisions to improve operational effectiveness and quality outcomes.
  • Ensure adherence to auditing and quality standards across shifts, providing guidance and support to maintain consistent performance and process integrity.
  • Lead efforts to investigate production/automation errors and quality concerns.
  • Collaborate closely with Team Leaders to drive the development and execution of initiatives focused on process optimisation and standardisation.
  • Oversee the generation of reports and analysis, using data-driven insights to inform decision-making and support continuous improvement.
  • Act as a liaison between QC teams and production, ensuring effective cross-functional communication and consistent updates on targets, expectations, and quality standards.

Requirements:

  • Experience in a managerial or team leader role.
  • Experience working in a warehouse or similar environment, preferably in the food industry.
  • Proficient in Gsheet/excel.
  • Experience in quality control role in manufacturing industry.
  • Knowledge of food safety (HACCP) is preferred.

What You Will Get:

  • 70% off HelloFresh or Green Chef boxes
  • Company pension scheme
  • Gym membership
  • Bupa private medical insurance (including dental & family cover options)
  • Electric vehicle scheme
  • Mental health first aiders and an employee assistance programme
  • Eye care scheme
  • Cycle to work scheme
  • Group Life Assurance

Working Pattern: 4 on 3 off shift pattern, Sunday - Wednesday or Wednesday to Saturday 7am - 7pm. (However 2 weeks in a month you will required to work 9am - 9pm)

Next Steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager.

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.