Hospitality Team Member

5 days ago


Liverpool, Liverpool, United Kingdom Elior Full time

About the Role

We are seeking a highly motivated and enthusiastic Hospitality Assistant to join our team at Elior. As a Hospitality Assistant, you will play a key role in ensuring that our customers receive exceptional service and have a memorable dining experience.

Key Responsibilities

  • Ensure that all areas of responsibility are clean, well-presented, and stocked at all times.
  • Develop a thorough understanding of our menu and special offers to provide relevant information to customers and clients.
  • Operate the till point as required throughout service, ensuring correct procedures are followed.
  • Handle customer complaints in a professional and timely manner, in line with our procedures.
  • Ensure that all health and safety regulations are adhered to, and any incidents are reported in line with procedures.

Requirements

  • Excellent customer service skills.
  • Ability to work as part of a team.
  • Good communication skills.
  • Catering experience is desirable.

What We Offer

  • A competitive salary up to £13.15 per hour, plus overtime at 1.5 times the hourly rate.
  • An Employee Assistance Programme.
  • A great cycle to work scheme.
  • A workplace pension.
  • Life Assurance (x2).
  • 28 days holiday – pro-rata (including Bank Holidays), increasing to 31 days after 2 years' service.
  • Great benefits for you and your family.
  • A day off for your birthday.

About Us

Elior is an award-winning contract caterer that prides itself on providing great food and service to our customers. We believe in creating an environment where our team members feel engaged, inspired, valued, and enjoy what they do. We foster a diverse workplace where we celebrate our differences and create a positive energy. We take pride in being an equal opportunity employer and welcome everyone to our team.



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