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Hospitality Team Member

2 months ago


Liverpool, Liverpool, United Kingdom YHA Full time

Unique Hospitality Opportunities at YHA

We are currently recruiting for a Catering & Housekeeping Team Member to join our team at YHA Liverpool Albert Dock. As a key member of our hospitality team, you will play a crucial role in delivering exceptional customer experiences and ensuring the highest standards of food hygiene and housekeeping.

About the Role

As a Catering & Housekeeping Team Member, your responsibilities will include:

  • Ensuring strict adherence to food hygiene standards in food storage, preparation, and delivery.
  • Maintaining a strong commitment to health and safety regulations, ensuring timely and accurate completion of kitchen checks.
  • Taking pride in the preparation, presentation, and service of high-quality food.
  • Diligently recording food wastage in accordance with our procedures, with a focus on minimizing waste to maximize profit.
  • Serving food and drinks with warmth and hospitality, while engaging in authentic, inclusive conversations.
  • Providing warm hospitality and great customer service to all our customers, members, and guests.
  • Carrying out cleaning and housekeeping duties, ensuring a comfortable and clean environment for all guests.

What We Offer

As a Catering & Housekeeping Team Member at YHA, you will enjoy a range of benefits, including:

  • Competitive hourly rate: £11.44 per hour (permanent contract, minimum 25 hours per week).
  • Exclusive benefits: Access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
  • Free YHA Membership: Receive a complimentary YHA Membership each year.
  • Travel and adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.

Our Culture

At YHA, we believe in the power of diverse perspectives and unique experiences. Our vision is to create an environment where every individual is celebrated for who they are and what they bring to our team. We actively seek to build a diverse team and extend a warm welcome to applicants from all backgrounds.

How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we invite you to submit your CV and complete our brief application form. Please feel free to attach a cover letter to further express your unique qualifications and experiences.