Property Operations Manager

3 weeks ago


Ilminster, Somerset, United Kingdom National Trust Full time

About the Role

We are seeking an experienced Property Operations Manager to join our team at Barrington Court, a medieval manor farm estate within the National Trust's South Somerset portfolio. As a key member of our leadership team, you will be responsible for the day-to-day operations of the estate, ensuring an exceptional visitor experience and high presentation standards.

Key Responsibilities

  • Manage the day-to-day running of Barrington Court, including the parkland and all areas of the estate.
  • Line manage across disciplines, including house and collections conservation, visitor welcome, visitor experience, and garden conservation.
  • Work closely with the Experiences, Conservation, Facilities, and Countryside portfolio leads to support delivery and communication of the overall vision.
  • Guide staff and volunteers to be ambitious and forward thinking, and ensure they have the necessary skills and resources to deliver their roles effectively.
  • Collaborate with the Portfolio Facilities Manager to ensure that Barrington Court is well maintained, and work with them to develop and implement plans for the future of the property.

What We're Looking For

  • A well-organised and collaborative individual with a proven track record in managing, supporting, and motivating a team to deliver key objectives and grow performance.
  • Someone who is commercially minded yet sympathetic to conservation requirements, with a background in heritage, arts, museum, tourism, leisure, theatre, or other audience/customer-facing transferable experience.
  • Able to communicate effectively at all levels, build strong relationships with internal and external partners, and enjoy a complex and diverse environment.

The Package

  • Substantial pension scheme of up to 10% basic salary.
  • Free entry to National Trust places for you, a guest, and your children (under 18).
  • Rental deposit loan scheme.
  • Season ticket loan.
  • EV car lease scheme.
  • Perks at work discounts, including gym memberships, shopping discount codes, cinema discounts.
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible.
  • Employee assistance programme.
  • Free parking at most Trust places.


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