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Customer Success and Quality Assurance Lead

3 weeks ago

Leeds, Leeds, United Kingdom The Recruitment Crowd (Yorkshire) Limited Full time

Customer Success and Quality Assurance Lead

We are seeking a proactive and detail-oriented professional to join our client's team as Customer Success and Quality Assurance Lead. The ideal candidate will have experience in quality assurance, customer success, and business growth.

This role is available due to company growth and a restructure. We are looking for an individual who can drive business growth, ensure operational excellence, and deliver exceptional client satisfaction.

Key Responsibilities:

  • Drive business growth through effective quality assurance and customer success strategies
  • Ensure operational excellence by implementing efficient processes and procedures
  • Deliver exceptional client satisfaction by providing high-quality services

Required Skills and Qualifications:

  • Proven experience in quality assurance and customer success
  • Strong business acumen and analytical skills
  • Excellent communication and interpersonal skills

Benefits:

  • Competitive salary: £26,000 - £28,500 + Performance Bonus
  • Free parking in Leeds
  • Opportunities for career progression

The Recruitment Crowd (Yorkshire) Limited has the pleasure of working on behalf of our client to appoint this exciting opportunity. If you are a motivated and results-driven individual, we encourage you to apply.