Quality Assurance Specialist

12 hours ago


Leeds, Leeds, United Kingdom Elevation Recruitment Group Full time

Job Title: Quality Assurance Specialist

About the Role:

Elevation Recruitment Group is seeking an experienced Quality Assurance Specialist to join their team. As a key member of the quality assurance process, you will oversee end-to-end quality management across design, supply chain, manufacturing, and installation operations.

About the Company:

The company is an expanding manufacturing organization based in Leeds, looking for a dynamic Quality Manager to drive robust quality management systems and ensure compliance with industry standards.

Key Responsibilities:

  • Develop and execute a comprehensive quality management system to ensure defect-free products.
  • Maintain and uphold accreditations such as ISO 9001, ISO 14001, BOPAS, and NHBC.
  • Lead internal and external audits, ensuring compliance with quality and environmental standards.
  • Implement robust process controls and error-proofing systems to guarantee quality across design, manufacturing, and installation.
  • Champion continuous improvement initiatives, using Lean and Six Sigma methodologies to eliminate inefficiencies and non-conformities.
  • Foster a 'right-first-time' culture and establish clear quality objectives and KPIs.
  • Mentor and guide teams on quality standards, inspection procedures, and compliance requirements.
  • Collaborate with suppliers and vendors to manage quality and resolve issues when necessary.
  • Develop and implement a Customer Satisfaction Index (CSI) framework to collect, analyse, and act on feedback.
  • Proactively address customer concerns and work with warranty providers to resolve quality issues.

Salary: £60,000 - £80,000 per annum



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