Quality Assurance Specialist
12 hours ago
Job Title: Quality Assurance Specialist
About the Role:
Elevation Recruitment Group is seeking an experienced Quality Assurance Specialist to join their team. As a key member of the quality assurance process, you will oversee end-to-end quality management across design, supply chain, manufacturing, and installation operations.
About the Company:
The company is an expanding manufacturing organization based in Leeds, looking for a dynamic Quality Manager to drive robust quality management systems and ensure compliance with industry standards.
Key Responsibilities:
- Develop and execute a comprehensive quality management system to ensure defect-free products.
- Maintain and uphold accreditations such as ISO 9001, ISO 14001, BOPAS, and NHBC.
- Lead internal and external audits, ensuring compliance with quality and environmental standards.
- Implement robust process controls and error-proofing systems to guarantee quality across design, manufacturing, and installation.
- Champion continuous improvement initiatives, using Lean and Six Sigma methodologies to eliminate inefficiencies and non-conformities.
- Foster a 'right-first-time' culture and establish clear quality objectives and KPIs.
- Mentor and guide teams on quality standards, inspection procedures, and compliance requirements.
- Collaborate with suppliers and vendors to manage quality and resolve issues when necessary.
- Develop and implement a Customer Satisfaction Index (CSI) framework to collect, analyse, and act on feedback.
- Proactively address customer concerns and work with warranty providers to resolve quality issues.
Salary: £60,000 - £80,000 per annum
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