Hospitality Operations Manager

3 days ago


St Albans, Hertfordshire, United Kingdom Illuminate Recruitment Ltd Full time
Job Description:

We are seeking a highly skilled Front of House Executive to join our veterinary specialist team in St Albans. As a key member of the clinic's front-line staff, you will be responsible for delivering exceptional customer service and ensuring a smooth patient experience.

In this role, you will be the first point of contact for clients and their pets, providing a warm welcome and answering any questions they may have. You will also be responsible for scheduling appointments, managing client records, and processing payments accurately and efficiently.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to multitask and work well under pressure. They will also be comfortable using computer systems and software, including scheduling tools and digital record-keeping platforms.

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, as well as opportunities for professional development and growth within the company.

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