Hospitality Manager

7 days ago


St Albans, Hertfordshire, United Kingdom C&N Recruitment Services Limited Full time

C&N Recruitment Services Limited is currently seeking an experienced Hospitality Manager to join their team in St Albans. The ideal candidate will have a minimum of 3 years' experience working in a 5-star hotel environment and possess excellent leadership skills.

As a key member of the management team, you will be responsible for overseeing the daily operations of the Brasserie, ensuring high standards of food quality, service, and guest satisfaction. This is a hands-on role that requires strong communication and problem-solving skills.

Key Responsibilities:

  • Assist the Brasserie Manager in the day-to-day management of the Brasserie
  • Supervise, train, and motivate the Brasserie team to deliver outstanding service
  • Ensure compliance with all food and beverage policies, standards, and procedures are met
  • Be responsible for ensuring guest satisfaction and assist with leading a team that goes above and beyond to ensure that our guests have the best experience
  • Co-ordinate and direct employees to ensure the delivery of excellent customer service within the restaurant
  • Maximise sales, profits, and customer satisfaction
  • Assist with the food and beverage budget, monitoring occupancy, departmental expenses, and staff rotas
  • Ensure that all administration, cash control, stock control, and security procedures are adhered to
  • Ensure compliance with all Health and Safety policies, standards, and procedures are met

About You:

  • Past roles within Hotel Restaurants with a minimum of 3 years' experience within a five-star environment
  • Experience at supervisory level is essential
  • Knowledge of Micros systems would be advantageous
  • Excellent Customer Service Skills
  • Financially/Analytically Experienced
  • Very flexible approach towards working hours, including weekends
  • Loyal and trustworthy, honest, positive, responsible, very committed, passionate

Benefits:

  • Discounted Food and Beverage and accommodation
  • 28 days holiday and 1 extra holiday day on your birthday
  • 30% discount on Spa treatments and Spa days
  • 10% discount on Spa products
  • Introduce a friend at work bonus
  • Free uniform
  • Staff meals on duty
  • Preferred Hotel Group discounted global hotel rates
  • Professional learning and development opportunities

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