Customer Service Representative

5 days ago


Middleton, United Kingdom Betting & Gaming Limited Full time
Competitive Salary and Benefits
"Sports betting, gaming and interactive entertainment is changing, and we're leading that change.

Job Overview:
">Betting & Gaming Limited is a leading provider of sports betting and gaming services. We're looking for a skilled Sports Betting Operations Manager to join our team. As a key member of our retail operations team, you will be responsible for delivering top customer service and driving standards on a daily basis.

Key Responsibilities:
* Take bets on a wide range of sports and events.
* Help demonstrate our products & betting terminals to customers.
* Handle customer complaints or concerns with empathy and problem-solving skills.
* Maintain high shop standards.
* Open or close the shop as needed.

Working Patterns:
Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays. Your typical weekly rota will be made up of a blend of long opening shifts (once you've completed your training), long closing shifts and shorter evening shifts, and will vary week to week. As a key holder you will be responsible for opening and closing the shop.

We estimate that this role comes with a competitive salary of £25,000 - £30,000 per annum, dependent on experience. In addition to a competitive salary, you can expect to receive great benefits like optional overtime subject to availability, Pension Scheme and annual ShareSave, Discounts with hundreds of retailers through Entain Deals, Healthcare and wellbeing support.

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