Operational Supervisor

4 days ago


Edinburgh, Edinburgh, United Kingdom SSP Group Full time
Operational Supervisor Opportunity

We are seeking an experienced Operational Supervisor to join our team at M&S Edinburgh Haymarket.

About the Role

This is a fantastic opportunity for a motivated and customer-focused individual to lead our team in delivering exceptional customer experiences.

The successful candidate will have at least 1 year of experience working as a supervisor in hospitality or retail, with a proven track record of creating a clean, welcoming atmosphere that exceeds customer expectations.

Key Responsibilities
  • Create a clean, welcoming atmosphere that surpasses customer expectations
  • Guide and support colleagues, maintaining a safe working and dining environment
  • Coordinate team efforts, overseeing unit opening and closing procedures
  • Foster operational efficiency, staying informed about unit performance and championing improvements
  • Recognise and celebrate exceptional service within the team, leading by example and promoting inclusivity and motivation
Benefits
  • Competitive salary: £12.63 per hour, with an additional £1.50 per hour for hours worked between midnight and 6am, bringing the total rate of pay to £14.13 per hour
  • 75% discount off meals whilst on duty
  • Employee discounts up to 50% on various SSP brands and franchises across the UK
  • Flexible scheduling to accommodate varying lifestyles
  • Award-winning training, apprenticeships, and development programs for continuous growth
  • Pension plans, life assurance, share incentives scheme, cycle to work scheme, and more
About Us

SSP Group is proud to be an equal-opportunity employer who seeks to recruit and retain talented individuals from diverse backgrounds, skills, and perspectives.


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