Operational Supervisor
4 days ago
We are seeking an experienced Operational Supervisor to join our team at M&S Edinburgh Haymarket.
About the RoleThis is a fantastic opportunity for a motivated and customer-focused individual to lead our team in delivering exceptional customer experiences.
The successful candidate will have at least 1 year of experience working as a supervisor in hospitality or retail, with a proven track record of creating a clean, welcoming atmosphere that exceeds customer expectations.
Key Responsibilities- Create a clean, welcoming atmosphere that surpasses customer expectations
- Guide and support colleagues, maintaining a safe working and dining environment
- Coordinate team efforts, overseeing unit opening and closing procedures
- Foster operational efficiency, staying informed about unit performance and championing improvements
- Recognise and celebrate exceptional service within the team, leading by example and promoting inclusivity and motivation
- Competitive salary: £12.63 per hour, with an additional £1.50 per hour for hours worked between midnight and 6am, bringing the total rate of pay to £14.13 per hour
- 75% discount off meals whilst on duty
- Employee discounts up to 50% on various SSP brands and franchises across the UK
- Flexible scheduling to accommodate varying lifestyles
- Award-winning training, apprenticeships, and development programs for continuous growth
- Pension plans, life assurance, share incentives scheme, cycle to work scheme, and more
SSP Group is proud to be an equal-opportunity employer who seeks to recruit and retain talented individuals from diverse backgrounds, skills, and perspectives.
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