Audio-Visual Support Specialist

1 week ago


London, Greater London, United Kingdom UAL Full time

About the Role

We are seeking an experienced Audio-Visual Support Specialist to join our team at UAL. As an AV Support Specialist, you will be responsible for providing technical support for professional AV hardware and software solutions in a busy customer-facing role.

Key Responsibilities

  • Provide responsive on-demand, in-person assistance to staff, supporting them in their use of AV hardware and software for teaching, remote learning, lecture capture, and live streaming.
  • Install and operate a wide range of AV equipment confidently, including IT, projection, presentation, audio, and camera equipment.
  • Accurately diagnose, maintain, test, and repair AV equipment as required.
  • Work collaboratively with colleagues to develop and implement AV solutions that meet the needs of our academic community.

About You

To be successful in this role, you will have significant experience of working in a busy customer-facing role, providing technical support for professional AV hardware and software solutions. You will also have a strong working knowledge of common switching, distribution, audio, and video solutions, preferably Extron, QSys, and AMX.

You will be able to demonstrate a high level of technical expertise, excellent communication skills, and a flexible approach to working in a fast-paced environment.



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