Audio-Visual Solutions Specialist

2 hours ago

London, Greater London, United Kingdom London Audio Visual Ltd Full time
{"Job Title": "Technical Account Manager", "Job Description": "Technical Account Manager

We are seeking an experienced and client-focused Technical Account Manager to join our dynamic team at London Audio Visual Ltd.

As a Technical Account Manager, you will be responsible for liaising with incoming leads, determining the correct AV solution required, and sending quotations to new and existing clients. You will also manage and develop both new and designated client accounts, actively working to grow your own portfolio of business.

Key Responsibilities:

  • AV solutions: By asking non-technical questions, collate the necessary information from our varying clients and their events and provide tailored AV solutions with estimates and official quotations in a timely manner.
  • Client Management: Maintain and nurture relationships with clients, ensuring their needs are met and expectations exceeded, ultimately expanding our portfolio and contributing to the company's growth.
  • Project Coordination: Collaborate with internal teams to ensure seamless delivery of AV solutions for client events.
  • Client Service Excellence: Ensure a high level of client satisfaction by delivering tailored solutions and maintaining a client-first attitude.

Ideal Candidate Profile:

  • Industry Experience: Proven experience in managing high-end client portfolios within the AV and events industry.
  • Technical Knowledge: Must have previous knowledge in the AV / audio-visual and events industry. Must be technically minded and understand the products and services we offer.
  • Flexible and proactive with a can-do attitude.
  • Team Player: Ability to work collaboratively within a team to deliver exceptional client service.

What We Offer:

  • Competitive Salary.
  • Perks: Company pension, private medical insurance, company events.
  • Innovative Projects: Work with cutting-edge AV technology on a variety of exciting projects.

How to Apply:

If you are an experienced Technical Account Manager with a passion for the AV industry and a commitment to exceptional client service, we would love to hear from you. We celebrate diversity and are committed to creating an inclusive environment for all employees.

"}

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