Healthcare Engagement Officer

1 week ago


Wokingham, Wokingham, United Kingdom InHealth Group Full time

About the Role

We are seeking a highly motivated and organized individual to join our team as a Programme Coordinator - Diabetic Eye Screening. As a key member of our team, you will play a vital role in supporting the delivery of our Diabetic Eye Screening Programme.

Key Responsibilities

  • Improving the knowledge of the importance of diabetic eye screening within programme communities
  • Working with stakeholders to implement consultation activities and patient engagement initiatives
  • Analysing and reporting on patient satisfaction feedback and experience surveys
  • Obtaining patient, user, and professional intelligence and insight through effective engagement and collaboration

As an Administrator, you will:

  • Deal with telephone and direct enquiries in a prompt and effective manner
  • Assist with arranging programme meetings and note-taking
  • Place stationery orders and manage delivery and invoice reconciliation
  • Undertake fire warden duties and utilise relevant IT systems to support the delivery of a high-quality imaging service
  • Assist with monthly programme reports and comply with ISO standards

Requirements

  • Experience in working in a customer-focused environment
  • Social media creativity and engagement with service users
  • Awareness of general and cultural issues as they relate to underserved communities and seldom heard groups
  • Ability to attend events and conduct presentations

About Us

InHealth Group is a leading provider of diagnostic and healthcare solutions, working collaboratively with the NHS to deliver high-quality tests, scans, assessments, and procedures. Our aim is to make healthcare better for patients by delivering a range of high-quality services.



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