Energy Efficiency Administrator

4 days ago


Sheffield, Sheffield, United Kingdom aira Full time
About the Role

We are seeking an experienced administrator to join our team as an Energy Efficiency Administrator.

As an Energy Efficiency Administrator, you will be responsible for preparing, managing, and filing documents for our incoming installation projects. This will involve liaising with customers and lead generators to ensure that all team members have access to necessary documentation.

You will provide a wide range of administrative support, including processing customer data, entering data into our CRM system, and handling general enquiries by phone and email.

Key Responsibilities:

  1. Checking all customer documents for accuracy, completeness, and compliance
  2. Chasing active customer's and lead generators to send us relevant documents in a timely and effective manner
  3. Proactively reporting back any queries/issues/delays to the team and management
  4. Managing our department inbox
  5. Recording accurately all aspects of documentation for monitoring and reporting purposes
  6. Working as part of the team to assist in process improvement and implementation of new processes

Requirements:

  • Good communication skills
  • Fast learner
  • A keen eye for detail
  • Organisational skills
  • Interpersonal skills
  • Problem-solving skills
  • Punctuality
  • Critical thinking skills
  • Teamwork and collaboration skills
  • Adaptability skills
About Us

We are part of the Aira family and are widely recognised as one of the most trusted installers of renewable power and energy-saving technologies for ECO and funded customers across the UK.

We believe that a diverse workforce sparks innovation and creativity, enabling us to better serve our customers and communities.

We encourage individuals from all backgrounds, cultures, and perspectives to join our team.



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