Energy Efficiency Administrator

1 month ago


Sheffield, Sheffield, United Kingdom aira Full time
About the Role

We are seeking an experienced administrator to join our team as an Accounts Administrator at All Seasons Energy, a leading installer of renewable power and energy-saving technologies in the UK.

As an Accounts Administrator, you will play a crucial role in preparing, managing, and filing documents for our incoming installation projects. You will be responsible for ensuring all team members have access to necessary documentation by liaising with customers and lead generators.

You will provide administrative support, process customer data, enter data into our CRM system, liaise with colleagues, and handle general enquiries by phone and email.

Key Responsibilities
  • Verify customer documents for accuracy, completeness, and compliance
  • Chase active customers and lead generators to send relevant documents in a timely and effective manner
  • Proactively report back any queries/issues/delays to the team and management
  • Manage our department inbox
  • Record accurately all aspects of documentation for monitoring and reporting purposes
  • Collaborate with the team to assist in process improvement and implementation of new processes
  • Work confidently in a fast-paced environment within KPI structure
Requirements
  • Excellent communication skills
  • Fast learner
  • A keen eye for detail
  • Organisational skills
  • Interpersonal skills
  • Problem-solving skills
  • Punctuality
  • Critical thinking skills
  • Teamwork and collaboration skills
  • Adaptability skills
What We Offer

We offer a competitive salary of £22,000 per annum, 40 hours per week, Monday to Friday, office-based full-time position. You will also receive 25 days annual leave plus bank holidays, a workplace pension scheme, on-site parking, and a range of other benefits.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer service, please apply today.



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