Customer Service Ambassador
2 days ago
**Job Description:**
As a Spa Receptionist at Bannatyne, you will be responsible for providing exceptional service to our guests while maintaining a clean and welcoming reception area. You will also be involved in promoting our spa services and retail products, processing payments, and supporting the team in delivering an excellent guest experience.
**Responsibilities:
- Manage the reception area efficiently and maintain a high level of cleanliness and organization.
- Process payments and handle customer queries in a professional and courteous manner.
- Assist with the promotion of spa services, special offers, and retail products.
**Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Previous experience in customer service or a similar role would be advantageous.
**Benefits:**
- Flexible schedule including weekends and holidays.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person after 2 years service.
- Discounted Spa Treatments - 30% off.
- Discounted Spa Goods - 20% ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being, and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
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