Customer Service Ambassador

7 days ago


Bury St, Suffolk, United Kingdom Lidl in Deutschland Full time

Company Overview:

Lidl is a leading international retail company with a strong presence in the market. Our team members are the driving force behind our success, and we're committed to creating an inclusive and supportive environment that fosters growth and development.

Salary:

The salary for this role is £12.40 - £13.35 per hour, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights. This competitive hourly rate reflects our commitment to treating all employees fairly and equitably, regardless of position or tenure.

Job Description:

As a Lidl Customer Assistant, you'll play a vital role in delivering exceptional customer service and ensuring the smooth operation of our stores. Your key responsibilities will include:

  • Providing expert advice and guidance to customers on our products and services
  • Efficiently managing deliveries and maintaining store stock levels
  • Offering friendly and professional assistance to customers at checkout and throughout their shopping experience
  • Baking fresh goods for our bakery section
  • Maintaining the appearance and organization of our Non-Food aisles

Required Skills and Qualifications:

To succeed in this role, you'll need:

  • Experience working in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Flexibility to adapt to changing priorities and work schedules
  • A positive attitude and enthusiasm for providing outstanding customer service
  • Able to work effectively as part of a team and contribute to achieving business objectives

Benefits:

We offer a range of benefits to support your well-being and career development, including:

  • 30-35 days' holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Enhanced family leave
  • Long service award

Others:

We're proud to be a supportive and inclusive employer, and we're committed to helping our employees achieve their full potential. If you're passionate about delivering exceptional customer service and contributing to the success of a dynamic team, we'd love to hear from you.



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