Housing Support Worker
4 weeks ago
Transform Lives as a Housing Concierge Worker
Salary – £17,846 per annum
Job Type – Permanent /Part-Time
Hours – 30 hours per week
Location – Salford
Nacro, a national social justice charity, seeks a dedicated Housing Concierge Worker to join our team. As a key member of our community, you will play a vital role in supporting vulnerable individuals and making a positive impact on their lives.
We are committed to creating a dynamic and supportive environment that fosters growth and development. As a Housing Concierge Worker, you will have the opportunity to work flexibly within the community, visiting properties and providing essential support to our service users.
Key Responsibilities
• Serve as the initial point of contact for service users and external agencies, providing a warm and welcoming presence.
• Implement security systems to ensure the safety and security of our services, responding promptly to any faults or issues.
• Monitor access to our services and visitors, logging and reporting incidents and antisocial behavior.
• Uphold health and safety policies and practices, ensuring a safe working environment for all.
• Escalate incidents to on-call services as necessary, providing timely support to our service users.
• Maintain accurate written records of incidents, handovers, support plans, and risk assessments.
• Report any maintenance issues, including emergency repairs, to ensure our services remain safe and functional.
• Process referrals to our services using the Mainstay system, ensuring seamless communication and support.
What We Want from You
• A deep understanding and commitment to Nacro's values, which prioritize social justice and community empowerment.
• Knowledge of the issues affecting people in contact with the Criminal Justice System and/or experiencing homelessness, enabling you to provide informed support.
• A strong understanding of safeguarding principles and practices, ensuring the well-being and protection of our service users.
• The ability to work effectively with vulnerable adults, providing tailored support and guidance to meet their complex needs.
What You Can Expect from Us
• A dynamic and supportive team environment that values collaboration and mutual respect.
• The opportunity to work flexibly, visiting properties and providing essential support to our service users.
• A commitment to your professional development, with opportunities for training and growth within the organization.
• Excellent benefits, including a competitive salary, generous annual leave entitlement, and a range of additional perks.
An Enhanced DBS check is required for this role. For further information, please click here.
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