Housing Officer

4 weeks ago


Salford, Salford, United Kingdom CIH International Housing Group Full time

Pendleton Together is a part of the Together Housing Group, a non-profit organisation that invests its profits back into the company for the benefit of its residents and local communities.

Key Responsibilities
  • Monitor vacant dwellings on schemes/estates and ensure properties are inspected and re-let with minimal delay, following lettings and void management policies and ensuring contract compliance.
  • Provide advice and assistance to residents on housing matters, including information on legal rights, tenancy agreements, and welfare and safeguarding concerns.
  • Be the point of contact for housing management services on a patch, enforcing the Association's conditions of tenancy, particularly regarding property and garden conditions.
  • Liaise with colleagues and agencies over customer problems, such as complaints, rent arrears, anti-social behaviour, or repair requests.

We are seeking a candidate with:

  • A full UK driver's licence and access to a car, as the role is field-based.
  • Experience and knowledge of housing/lettings or social housing.
  • Annual pay scale increase.
  • 27 days holiday (rising to 32 over 5 years' service) + bank holidays.
  • Hybrid working.
  • 37 hours per week, Monday - Friday (occasional evening or weekend working depending on business needs).
  • Wide range of technical, professional, and personal development training opportunities.
  • Attractive pension scheme.
  • Health and wellbeing benefits, including access to GPs.
  • A range of financial and lifestyle benefits, including cycle to work, vehicle leasing, and financial advice.
  • Staff support networks, including menopause, culturally diverse, LGBTQ+, and disability.

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